T&Cs | Dream Dodgeball

Dream Dodgeball® – Terms & Conditions

Last updated: January 2026

These Terms & Conditions apply to all participants enrolled in Dream Dodgeball® sessions, clubs, camps, and events. By booking a place, parents/carers agree to the following:

1. Booking & Payment

All sessions must be booked in advance.
Payment is required in full to secure a place.
Places are allocated on a first-come, first-served basis.
Dream Dodgeball® reserves the right to refuse or cancel a booking at its discretion.

2. Payment Methods

Payments must be made via the approved booking or payment system provided by Dream Dodgeball®.
Cash payments are only accepted if explicitly agreed in advance.

3. Refunds & Cancellations (Participant)

Cancellations made more than 48 hours before a session may be eligible for a credit (not a cash refund), at the discretion of Dream Dodgeball®.
Cancellations made within 48 hours of a session are non-refundable.
Missed sessions due to illness, holidays, or other commitments are non-refundable.
Credits issued must be used within 3 months and are non-transferable.

3a. Half-Term & Block Bookings

Half-term or block bookings are offered at a discounted rate and are payable in full at the time of booking at the start of each half-term block.
Block bookings are non-refundable once the block has commenced.
Individual sessions within a block that are missed due to illness, holidays, or other commitments are not refundable and cannot be swapped.
If Dream Dodgeball® cancels a session within a block, a replacement session or credit will be offered in line with Section 4.
In exceptional circumstances, partial credits may be considered at the discretion of Dream Dodgeball®.

4. Session Cancellations (Dream Dodgeball®)

Dream Dodgeball® reserves the right to cancel sessions due to unforeseen circumstances (e.g. staff illness, venue issues, extreme weather).
In the event of a cancellation by Dream Dodgeball®, parents/carers will be offered:
- a replacement session or
- a credit for future use.
Refunds will only be considered if no suitable alternative can be provided.

5. Weather Policy

Outdoor sessions will run in light rain.
Sessions may be cancelled in cases of extreme weather where safety is compromised.
Weather-related cancellations by Dream Dodgeball® will follow the policy outlined in Section 4.

6. Behaviour & Conduct

All children are expected to behave respectfully towards coaches and other participants.
Dream Dodgeball® operates a zero-tolerance policy towards bullying or unsafe behaviour.
Persistent disruptive behaviour may result in removal from a session without refund.

7. Medical & Safeguarding Information

Parents/carers must disclose any relevant medical conditions, allergies, or additional needs at the time of booking.
Dream Dodgeball® staff are trained in safeguarding and child protection.
Emergency medical treatment will be sought if required. Coaches are First Aid Trained.

8. Injury & Risk Acknowledgement

Dodgeball is a physical activity and carries a risk of minor injury.
All reasonable steps are taken to ensure sessions are safe and age-appropriate.
Dream Dodgeball® cannot be held liable for injuries sustained during normal participation, except where negligence applies.

9. Drop-off & Collection

Parents/carers are responsible for ensuring children are dropped off and collected on time.
Children will only be released to authorised adults.
Late collection may result in additional charges.

10. Photography & Media

From time to time, photos or videos may be taken for promotional purposes.
Consent will be obtained via the booking form.
If consent is not given, this will be respected.

11. Data Protection

Personal data is stored securely and used only for administrative and safeguarding purposes.
Data will not be shared with third parties without consent, unless legally required.

12. Parties & Event Bookings

A 10% non-refundable deposit is required to secure all party and event bookings.
The booking is not confirmed until the deposit has been received.
The remaining balance must be paid in full no later than 14 days before the event date.
If full payment is not received by this deadline, Dream Dodgeball® reserves the right to cancel the booking and retain the deposit.
Cancellations made more than 14 days before the event will result in loss of the deposit only.
Cancellations made within 14 days of the event are non-refundable.
In the unlikely event that Dream Dodgeball® needs to cancel a party, a full refund (including deposit) or an alternative date will be offered.

13. Amendments

Dream Dodgeball® reserves the right to amend these Terms & Conditions at any time.
Updated versions will be shared with parents/carers as appropriate.

Dream Dodgeball® Parties

To secure your booking, a 10% non-refundable deposit is required. Once received, your party date will be fully confirmed.
The remaining balance must be paid no later than 14 days before the event.
If full payment is not received by this date, we reserve the right to cancel the booking in line with our Terms & Conditions.
Please note that by proceeding with the booking, you are agreeing to the Dream Dodgeball® Terms & Conditions, including our party payment and cancellation policy.
If you have any questions at all — or would like to add anything extra to your party — just drop me a message. We can’t wait to bring the energy, fun, and dodgeball excitement!